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Privacy Policy

At DS Immobilier (“we,” “our,” or “us”), accessible via https://www.dsimmobilier.mu, safeguarding your privacy and personal data is a core priority. As a premier real estate agency based in Goodlands, Mauritius, we are committed to ensuring complete transparency in how we collect, process, and protect your information when you interact with our platform, property listings, long-term rental services, and specialized advisory channels (including residency-linked schemes like PDS, IRS, and G+2).

This Privacy Policy complies with the data protection framework of the Republic of Mauritius, aligning with international privacy benchmarks to serve both our domestic Mauritian clients and our international investors and expatriates with absolute security.

1. Information We Collect

To facilitate seamless real estate transactions, property viewings, and tailored advisory services, we collect various categories of information:

  • Personal Identification Information: Full name, email address, telephone number, and residential or mailing address provided voluntarily via our contact forms, property inquiry submissions, or newsletter sign-ups.
  • Transaction and Financial Data: Details regarding property preferences, budgets, mortgage pre-qualification status, and documentation required for property acquisitions or long-term rental agreements (including proof of identity and income verification where legally mandated).
  • Technical and Device Data: Automatically collected data through cookies and analytics tools, including your IP address, browser type, device specifications, operating system, referring URLs, and interaction patterns on our website.
  • Location Data: General geographic data (such as country or region of origin) to help international investors navigate Mauritian property regulations specific to their citizenship.

2. How We Use Your Data

DS Immobilier utilizes the collected information strictly for legitimate business and operational purposes, including:

  • Property Matching & Client Services: Connecting buyers and tenants with suitable listings (e.g., land, duplexes, studios, luxury villas, and Smart City apartments) across Mauritius.
  • Transaction Facilitation & Legal Compliance: Assisting local and foreign clients with regulatory processes, including coordination with local notaries, legal counsel, and financial institutions for home loans or residency schemes (PDS, IRS, G+2).
  • Communication & Support: Responding to inquiries, scheduling property viewings, sending requested market reports or newsletter updates, and providing ongoing property management updates.
  • Website Optimization & Security: Analyzing user behavior via search and traffic metrics to improve site architecture, optimize user experience, and prevent fraudulent submissions.

3. Data Sharing and Third-Party Disclosures

DS Immobilier does not sell, trade, or rent your personal information to third parties. However, to execute real estate transactions effectively, we may share data with trusted partners under strict confidentiality obligations:

  • Legal and Financial Professionals: Local Mauritian notaries, banks, tax advisors, and legal representatives directly involved in your property purchase, sale, or lease agreement.
  • Development Partners: Authorized promoters and developers when processing inquiries or reservations for specific structured real estate projects (e.g., Smart Cities, PDS developments).
  • Service Providers: Trusted IT, hosting, and analytics vendors who assist in operating our website and maintaining digital infrastructure.
  • Legal Obligations: Government authorities, regulatory bodies, or law enforcement agencies when required to comply with Mauritian law, anti-money laundering (AML) regulations, or court orders.

4. International Data Transfers

Because DS Immobilier serves a significant volume of international investors and expatriates looking to relocate to or invest in Mauritius, your data may be accessed or processed across international borders. We ensure that any cross-border data transfers comply with applicable data protection standards and incorporate adequate technical and organizational security measures.

5. Data Security Measures

We implement robust administrative, technical, and physical security protocols—including secure HTTPS encryption, restricted database access, and secure server hosting—to protect your personal data against unauthorized access, alteration, disclosure, or accidental destruction.

6. Your Data Protection Rights

Depending on your jurisdiction and applicable data protection legislation in Mauritius, you hold several rights regarding your personal information:

  • Right of Access: Request copies of the personal data we hold about you.
  • Right to Rectification: Request the correction of any inaccurate or incomplete data.
  • Right to Erasure: Request the deletion of your personal data under specific legal grounds.
  • Right to Restrict or Object: Limit or object to the processing of your data for direct marketing or specific operational purposes.

To exercise any of these rights, please contact our data management team using the contact details provided below.

7. Use of Cookies

Our website utilizes cookies and similar tracking technologies to enhance user navigation, remember preferences, and analyze site traffic. You can configure your browser settings to refuse cookies; however, doing so may limit certain functional features across our property search and inquiry portals.

8. Updates to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our operational procedures, technological advancements, or legal requirements. Any modifications will be posted directly on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how DS Immobilier handles your personal data, please reach out to us: